We are the Field Force Management (FFM) team. FFM is a fundamental activity to maximize the consumer experience, brand engagement and conversion in retail environment. We are a motivated and passionate team including different excellences that are at the center of Retail digitalization. Together with our client, we are creating a healthy and productive business cycle.
As a Field Force Learning & Development Coordinator (w/m/d), you will be part of our FFM team providing service to Samsung Electronics Germany. You are at the center of Field force quality management that is mainly related with Training coordination, Training platform operation, Knowledge cycle management and development program coordination. You will work with different stakeholders to optimize field force operation with specific goal to improve knowledge development of field force staffs.